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Marketing has always been about how to reach the right audience at the right time at the right place. And the beauty of digital marketing lies in its ability to target, find, and reach an audience online. This is the most important thing for the success of your business because if you’re not reaching the right audience, all your marketing efforts are wasted. 

When you have a good understanding of your audience, you can effectively structure your content to suit them, which in turn increases your chances of getting their attention. 

By the end of this article, you will understand how you can discover, target, and reach your audience effectively following the steps outlined below. Let’s dive in, shall we?

To know how to find and reach your audience online, you must –


1. Understand what your product/service offer is. 

Knowing your product or service perfectly is the first step in knowing who you need to target. What pain point does your offer solve? Who would benefit most from it? What are the unique features of your product? Who can afford it? Answering these questions will help you determine who should be the recipient of your digital marketing efforts. 

You can also easily identify your target audience by studying the characteristics of your existing customers. This will help you understand the buyer persona you need to target. 

2. Build a buyer persona/customer profile.

The profile/persona of your target audience basically details the goals, habits, interests, needs, challenges of your ideal customer. When you create a persona (typical profile) for marketing purposes, you need to consider these three factors:

  • Demographic data:  sex, age, education, profession, income level and marital status, etc. 
  • Psychographic data: habits, hobbies, values of the buyer. 
  • Technology data : Information about technology adoption and customer usage patterns. The devices they use, sources of information, and their social media habits. 

3. Measure and Monitor the audience behavior using Analytics.

To better understand your target audience online, you need to learn how to take advantage of audience analytics. This allows you to determine the type of content to share in the future based on the content preference of the target audience.

With audience insights and analytics, you can discover several valuable data sets that can improve the buyer persona of your audience. 

For example, you can find out which device your target audience uses the most to visit your website and this can help you select the content to promote and help you best optimize your site ensuring a good online experience.

4. Use “influencer” marketing and online forums.

With the great competition on the Internet, it is not enough to publish content on your website and hope that your target audience will find it. Getting interested in niche sites and harnessing the power of influencer marketing can help you reach your target audience quickly and easily. Research the most popular websites, forums, and social media pages related to your niche and offer them a guest post or a sponsored post. This will not only expose your brand to a new right audience, but it will also increase your chances of getting high quality traffic that will convert.

PS: Always be clear with your objective. Awareness or conversion. 

6. Social listening.

In order to ensure the long-term performance of your target audience, it is essential that you continue to refine your audience profile continuously. To do this, listen to your customers on social networks. You can discover topics that your target audience are talking about. Once you have identified a particular topic, you can check the profile of the users participating in the conversation to understand their general interest and preferences. This will provide you with valuable information that you can use to further streamline the audience persona.

Understanding your audience is the first and most important way to kick off online sales. Following the steps in this article will help you identify how to find and reach your audience online; an audience most relevant to your business, and focus your efforts to get them to become loyal and real customers of your brand! 

To learn more about marketing online, click here to download our digital marketing curriculum.  You can also send us a message here to speak directly with one of our marketing experts about your business FREE of charge.